Law Enforcement Foundations and Security: Conflict Management

Course Content

Topic 1: Stress in Conflict and Crisis Situations

Stress in Conflict and Crisis Situations
LO1: Define Stress in Conflict and Crisis Situations and identify common sources of stress
LO2: Explain how Stress influences behaviour, communication, and decision-making during Conflict and Crisis Situations
LO3: Analyze Stress responses to distinguish appropriate approaches for managing Conflict and Crisis Situations

Topic 2: Understanding and De-escalating Conflict

Topic 3: Continuation: Understanding and De-escalating Conflict

Topic 4: Problem Management

Quiz-I

Topic 5: Understanding Mental Illness and Personality Disorders

Topic 6: Continuation: Understanding Mental Illness and Personality Disorders

Topic 7: Responding to Mental Illness

Topic 8: Continuation: Responding to Mental Illness

Quiz-II

Topic 9: Suicide

Topic 10: Child Abuse

Topic 11: Final Exam Review

Final Quiz

Student Ratings & Reviews

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Course Content

Topic 1: Stress in Conflict and Crisis Situations

Stress in Conflict and Crisis Situations

LO1: Define Stress in Conflict and Crisis Situations and identify common sources of stress

LO2: Explain how Stress influences behaviour, communication, and decision-making during Conflict and Crisis Situations

LO3: Analyze Stress responses to distinguish appropriate approaches for managing Conflict and Crisis Situations

Topic 2: Understanding and De-escalating Conflict

Understanding and De-escalating Conflict

LO1: Describe the causes and characteristics of Conflict and factors that contribute to its escalation

LO2: Explain principles and techniques used for Understanding and De-escalating Conflict

LO3: Apply communication and De-escalating techniques to manage Conflict situations effectively

Topic 3: Continuation: Understanding and De-escalating Conflict

Continuation: Understanding and De-escalating Conflict

LO1: Identify verbal and non-verbal indicators associated with escalating Conflict

LO2: Differentiate approaches for Understanding and De-escalating Conflict in different situations

LO3: Demonstrate appropriate communication techniques for De-escalating Conflict in challenging situations

Topic 4: Problem Management

Problem Management

LO1: Define Problem Management and identify its key principles in Conflict situations

LO2: Describe the steps involved in effective Problem Management and decision-making

LO3: Apply Problem Management strategies to resolve workplace and interpersonal problems

Quiz-I

Quiz-I

Topic 5: Understanding Mental Illness and Personality Disorders

Understanding Mental Illness and Personality Disorders

LO1: Define Mental Illness and Personality Disorders and recognize their common characteristics

LO2: Classify common forms of Mental Illness and Personality Disorders based on their characteristics

LO3: Compare behavioural characteristics associated with different forms of Mental Illness and Personality Disorders

Topic 6: Continuation: Understanding Mental Illness and Personality Disorders

Continuation: Understanding Mental Illness and Personality Disorders

LO1: Describe behavioural patterns associated with Mental Illness and Personality Disorders

LO2: Differentiate characteristics of Mental Illness and Personality Disorders that may influence Conflict situations

LO3: Analyze behavioural situations involving Mental Illness and Personality Disorders to determine appropriate communication approaches

Topic 7: Responding to Mental Illness

Responding to Mental Illness

LO1: Identify communication and behavioural considerations when Responding to Mental Illness

LO2: Demonstrate appropriate communication techniques when Responding to Mental Illness in Conflict and Crisis Situations

LO3: Analyze situations involving Mental Illness to select appropriate response and De-escalation approaches

Topic 8: Continuation: Responding to Mental Illness

Continuation: Responding to Mental Illness

LO1: Explain factors that influence effective responses when Responding to Mental Illness

LO2: Apply communication and De-escalation strategies when Responding to Mental Illness in challenging situations

LO3: Assess response strategies for maintaining safety and effective communication when Responding to Mental Illness

Quiz-II

Quiz-II

Topic 9: Suicide

Suicide

LO1: Identify common indicators and risk factors associated with Suicide

LO2: Describe appropriate communication and intervention considerations when responding to Suicide-related situations

LO3: Assess Suicide-related crisis situations to determine appropriate response and safety measures

Topic 10: Child Abuse

Child Abuse

LO1: Define Child Abuse and recognize common forms and indicators of abuse

LO2: Classify indicators associated with different forms of Child Abuse

LO3: Analyze Child Abuse situations to determine appropriate communication, reporting, and response procedures

Topic 11: Final Exam Review

Final Exam Review

Final Quiz

Final Quiz

Student Ratings & Reviews

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