SSSW_ACSW200: Social Service Work Fundamentals

About Course

Students will be introduced to the pivotal role social service workers and associated support
professionals play in improving the social welfare of individual people and communities.
This course will familiarize students to the various roles, functions, tasks, and responsibilities social
workers assume in a variety of settings and introduce them to the key skills and practices of the
profession.

After the completion of this course student will be able to delve into the following mentioned streams of Social Service Work

Rural and Child Welfare
Media Research
Education
Personnel Management
Human Rights Agencies
Disaster Management Departments
Advertising Agencies
Management Consultancy

Provide a history of social service work in Canada.
Define the roles and function of community-based social work practice.
Describe the effect of the person, agency, and society on the social work process.
Identify the key social work values, knowledge, principles and skills within an ethical
framework as described by the CASW Code of Ethics.
Describe the role of relationship building and maintenance in practice with individuals,
families and communities.
Identify the phases of practice with individuals, families, and communities.
Demonstrate an understanding of the factors related to populations at risk.
Describe the inequities in the healthcare delivery and social workers’ roles in addressing the
inequalities.

Course Content

Module 1

Topic 1: Professional Overview

03:07
LO1: Define the various Fields and Scope of Social Service Work

00:00
LO2: Discuss the Ethical Standards and Principles in Social Service Work

00:00
LO3: Explain the impact of Culture, Race, Gender, and Socioeconomic Status on service delivery

00:00
LO4 : Knowledge Check
Case Study: Professional Overview
Topic 2: Social Work in the Province

00:00
LO1: Describe the structure and functions of social service systems specific to the canadian province

00:00
LO2: Recognize the deep understanding of the core values of social work unique to the provincial context

00:00
LO3: Analyze relevant provincial legislation and policies that affects social work practice

00:00
LO4: Develop strategies for effective referral and collaboration from diverse backgrounds

00:00
LO5: Demonstrate self-awareness regarding personal biases and how they might impact

00:00
LO6: Knowledge Check
Case Study: Social Work in the Province
Topic 3: Practice and Empowerment

00:00
LO1: Describe various theories of empowerment in the context of social service work

00:00
LO2: Illustrate strengths-based approaches to enhance client empowerment

00:00
LO3: Explain social justice and human right strategies through empowerment practices

00:00
LO4: Compare and contrast personal and professional strengths in empowerment practices

00:00
LO5: Knowledge Check
Case Study: Practice and Empowerment
Topic 4: Special Populations

00:00
LO1: Understand the unique needs and challenges faced by special populations

00:00
LO2: Demonstrate cultural competence principles in working with diverse special populations

00:00
LO3: Modify ethical principles and standards when working with special populations

00:00
LO4: Explore different models of service delivery for special populations

00:00
LO5: Knowledge Check
Case Study: Special Populations
Topic 5: Values and Ethics

00:00
LO1: Explain the significance of ethics in the context of the historical and philosophical foundations of social work ethics

00:00
LO2: Analyze the consequences of ethical violations in social service work

00:00
LO3: Identify ways to address systemic injustices within the ethical framework

00:00
LO4: Knowledge Check
Case Study: Values and Ethics
Topic 6: Social Welfare Policy and Procedure

00:00
LO1: Explain the development and evolution of social welfare policies at local, provincial, and national levels

00:00
LO2: Analyze social welfare policies using various frameworks and models

00:00
LO3: Identify the key stakeholders and their roles in the policy development process

00:00
LO4: Knowledge Check
Case Study: Social Welfare Policy and Procedure
Topic 7: Practice Settings

00:00
LO1: Explain the roles and responsibilities of social service workers in different settings

00:00
LO2: Describe the roles and contributions of different professionals in collaborative practice

00:00
LO3: Paraphrase client-centered approaches to service delivery in practice settings

00:00
LO4: Discuss the impact of culture on client needs and experiences

00:00
LO5: Knowledge Check
Case Study: Practice Settings
Topic 8: Individuals, Family, Communities

00:00
LO1: Identify the interconnectedness and dynamics among individuals, families, and communities

00:00
LO2: Discuss communication and the factors influencing family well-being

00:00
LO3: Explain various intervention strategies tailored to support individuals, families, and communities facing different challenges

00:00
LO4: Knowledge Check
Case Study: Individuals, Family, Communities
Topic 9: Social Work in Healthcare

00:00
LO1: Classify the historical development and evolution of social work in healthcare

00:00
LO2: Explain the rights and needs of patients within the healthcare system

00:00
LO3: Describe the professional and respectful communication within interdisciplinary terms to ensure coordinated care

00:00
LO4: Knowledge Check
Case Study: Social Work in Healthcare
Topic 10: Social Work with People with Disabilities

00:00
LO1: Define and recognize various types of disabilities

00:00
LO2: Explain the connections to peer support groups, social networks, and community organizations for individuals and families

00:00
LO3: Describe the expertise and perspectives of individuals with disabilities

00:00
LO4: Knowledge Check
Case Study: Social Work with People with Disabilities
Topic 11: Social Work and Substance Abuse

00:00
LO1: Describe the Substance Abuse and Addiction

00:00
LO2: Elaborate the standardized screening tools and diagnostic criteria to identify substance use disorders.

00:00
LO3: Distinguish the debate between harm reduction and abstinence-based approaches to substance abuse

00:00
LO4: Classify the sensitivity towards the needs of diverse populations

00:00
LO5: Knowledge Check
Case Study: Social Work and Substance Abuse
Topic 12: Documentation

00:00
LO1: Define the role and importance of documentation in Social Service Work

00:00
LO2: Identify and apply relevant legal and ethical guidelines governing documentation in social service contexts.

00:00
LO3: Analyze and interpret documentation to assess client needs, progress, and outcomes.

00:00
LO4: Demonstrate the role of documentation in interdisciplinary collaboration and coordination of services.

00:00
LO5: Knowledge Check
Case Study: Documentation
Module Based Quiz

About Course

What Will You Learn?

Course Content

Module 1

Topic 1: Professional Overview

LO1: Define the various Fields and Scope of Social Service Work

LO2: Discuss the Ethical Standards and Principles in Social Service Work

LO3: Explain the impact of Culture, Race, Gender, and Socioeconomic Status on service delivery

LO4 : Knowledge Check

Case Study: Professional Overview

Topic 2: Social Work in the Province

LO1: Describe the structure and functions of social service systems specific to the canadian province

LO2: Recognize the deep understanding of the core values of social work unique to the provincial context

LO3: Analyze relevant provincial legislation and policies that affects social work practice

LO4: Develop strategies for effective referral and collaboration from diverse backgrounds

LO5: Demonstrate self-awareness regarding personal biases and how they might impact

LO6: Knowledge Check

Case Study: Social Work in the Province

Topic 3: Practice and Empowerment

LO1: Describe various theories of empowerment in the context of social service work

LO2: Illustrate strengths-based approaches to enhance client empowerment

LO3: Explain social justice and human right strategies through empowerment practices

LO4: Compare and contrast personal and professional strengths in empowerment practices

LO5: Knowledge Check

Case Study: Practice and Empowerment

Topic 4: Special Populations

LO1: Understand the unique needs and challenges faced by special populations

LO2: Demonstrate cultural competence principles in working with diverse special populations

LO3: Modify ethical principles and standards when working with special populations

LO4: Explore different models of service delivery for special populations

LO5: Knowledge Check

Case Study: Special Populations

Topic 5: Values and Ethics

LO1: Explain the significance of ethics in the context of the historical and philosophical foundations of social work ethics

LO2: Analyze the consequences of ethical violations in social service work

LO3: Identify ways to address systemic injustices within the ethical framework

LO4: Knowledge Check

Case Study: Values and Ethics

Topic 6: Social Welfare Policy and Procedure

LO1: Explain the development and evolution of social welfare policies at local, provincial, and national levels

LO2: Analyze social welfare policies using various frameworks and models

LO3: Identify the key stakeholders and their roles in the policy development process

LO4: Knowledge Check

Case Study: Social Welfare Policy and Procedure

Topic 7: Practice Settings

LO1: Explain the roles and responsibilities of social service workers in different settings

LO2: Describe the roles and contributions of different professionals in collaborative practice

LO3: Paraphrase client-centered approaches to service delivery in practice settings

LO4: Discuss the impact of culture on client needs and experiences

LO5: Knowledge Check

Case Study: Practice Settings

Topic 8: Individuals, Family, Communities

LO1: Identify the interconnectedness and dynamics among individuals, families, and communities

LO2: Discuss communication and the factors influencing family well-being

LO3: Explain various intervention strategies tailored to support individuals, families, and communities facing different challenges

LO4: Knowledge Check

Case Study: Individuals, Family, Communities

Topic 9: Social Work in Healthcare

LO1: Classify the historical development and evolution of social work in healthcare

LO2: Explain the rights and needs of patients within the healthcare system

LO3: Describe the professional and respectful communication within interdisciplinary terms to ensure coordinated care

LO4: Knowledge Check

Case Study: Social Work in Healthcare

Topic 10: Social Work with People with Disabilities

LO1: Define and recognize various types of disabilities

LO2: Explain the connections to peer support groups, social networks, and community organizations for individuals and families

LO3: Describe the expertise and perspectives of individuals with disabilities

LO4: Knowledge Check

Case Study: Social Work with People with Disabilities

Topic 11: Social Work and Substance Abuse

LO1: Describe the Substance Abuse and Addiction

LO2: Elaborate the standardized screening tools and diagnostic criteria to identify substance use disorders.

LO3: Distinguish the debate between harm reduction and abstinence-based approaches to substance abuse

LO4: Classify the sensitivity towards the needs of diverse populations

LO5: Knowledge Check

Case Study: Social Work and Substance Abuse

Topic 12: Documentation

LO1: Define the role and importance of documentation in Social Service Work

LO2: Identify and apply relevant legal and ethical guidelines governing documentation in social service contexts.

LO3: Analyze and interpret documentation to assess client needs, progress, and outcomes.