BA_BADM800: Human Resources Management - Taylor Pro College

BA_BADM800: Human Resources Management

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About Course

  • This course presents a systematic approach to human resource management.
  • Students will examine recruitment, compensation, cultural and safety concerns and be presented with performance, quality, compliance, and ethical challenges to consider in the context of business policies and procedures and employment law.

What Will You Learn?

  • Describe the changing demographic characteristics of the Canadian workforce and how it is expected to influence hiring practices.
  • Describe managers' challenges and opportunities when applying organizational behavior concepts in their workplaces.
  • Describe the importance of the selection process and identify the selection errors and biases managers must address when screening applicants.
  • Explain how managers use sourcing applications and pretesting as selection tools.
  • Identify and explain the orientation and training cycle stages and describe various training methods.
  • Describe commonly used methods of appraising employee performance, and identify legal issues relating to performance appraisals.
  • Describe types of compensation, identify options for establishing pay structures, and employee benefits, and describe current issues in compensation administration.
  • Identify the causes and costs of turnover and the methods for reducing it.
  • Summarize ethical issues in human resources management.

Course Content

Module I

  • Topic 1: Groups, Teams, and Leadership
    00:00
  • LO1: Define the Organization and explain the role of Human Resource Management in the Industry
    00:00
  • LO2: Define Team and explain its types
    00:00
  • LO3: Identify and explain the Five Stage Model of Team Development
    00:00
  • LO4: Paraphrase the Leadership skills and Strategies applicable to various Organizational Settings
    00:00
  • LO5: Discuss the impact of different Leadership Styles on Team Performance
    00:00
  • LO6: Knowledge Check
  • Case Study: Groups, Teams, and Leadership
  • Topic 2: Managing Change
    00:00
  • LO1: List the common reasons Employees Resist Change
    00:00
  • LO2: Describe effective Communication Strategies for Managing Change
    00:00
  • LO3: Knowledge Check
  • Case Study: Managing Change
  • Topic 3: Workforce Planning
    00:00
  • LO1: Explain Job Analysis and write Job descriptions and specifications
    00:00
  • LO2: Understand Job Design and address Legal Issues
    00:00
  • LO3: Classify Employees and use Staffing guides to set productivity standards
    00:00
  • LO4: Knowledge Check
  • Case Study: Workforce Planning
  • Topic 4: Sourcing
    00:00
  • LO1: Analyze External and Internal factors influencing Human Resource supply and demand
    00:00
  • LO2: Explain Forecast Demand and Supply using trend analysis and internal metrics
    00:00
  • LO3: Comphrend Internal and External Recruiting methods
    00:00
  • LO4: Evaluate Recruitment sources and Techniques from both the Recruiter’s and Applicant’s perspectives
    00:00
  • LO5: Knowledge Check
  • Case Study: Sourcing
  • Topic 5: Interviews and Interviewing
    00:00
  • LO1: Identify key facts about the Company, and its competitors through research before the Interview
    00:00
  • LO2: Recall and explain the key steps for preparing a Telephone Interview
    00:00
  • LO3: Comprehend the importance of a Resume, Cover letter, and Portfolio for creating a positive first impression
    00:00
  • LO4: Recognize the significance of being shortlisted for a Second Interview and the potential reasons behind it
    00:00
  • LO5: Describe how to craft a Professional and timely Thank-you letter or email to the Interviewer
    00:00
  • LO6: Knowledge Check
  • Case Study: Interviews and Interviewing
  • Topic 6: Performance Assessment
    00:00
  • LO1: Understand the functions of Performance Appraisals
    00:00
  • LO2: Identify potential problems with Performance Appraisals
    00:00
  • LO4: Knowledge Check
  • LO3: Compare different Appraisal rating systems and methods
    00:00
  • Case Study: Performance Assessment
  • Topic 7: Learning and Development
    00:00
  • LO1: Explain current Trends in Training expenditures and the Training Cycle
    00:00
  • LO2: Evaluate the needs of Assessments through Organizational, Task, Behaviour, and Individual Analysis
    00:00
  • LO3: Interpret Training programs by setting objectives, criteria, and selecting Trainees
    00:00
  • LO4: Explain how to implement and evaluate Training programs
    00:00
  • LO5: Knowledge Check
  • Case Study: Learning and Development
  • Topic 8: Reward Systems
    00:00
  • LO1: List and explain the advantages and types of effective Incentive Programs
    00:00
  • LO2: Analyze Individual and Group Incentive programs and their disadvantages
    00:00
  • LO3: Describe Mandatory and Voluntary Employee Benefits
    00:00
  • LO4: Knowledge Check
  • Case Study: Reward Systems
  • Topic 9: Resolving Conflict
    00:00
  • LO1: Identify common sources of Conflict in the Workplace
    00:00
  • LO2: Explain the steps involved in resolving Workplace Conflicts
    00:00
  • LO3: Knowledge Check
  • Case Study: Resolving Conflict
  • Topic 10: Employee Engagement
    00:00
  • LO1: Explain the strategies for increasing Employee Engagement and Motivation within a department
    00:00
  • LO2: Understand Content and Process Theories for Motivating Employees
    00:00
  • LO3: Knowledge Check
  • Case Study: Employee Engagement
  • Topic 11: Employment Law and Contracting
    00:00
  • LO1: Understand definitions and implications of Discrimination and Affirmative action
    00:00
  • LO2: Explain the evolution of Equal Employment Opportunity Legislation and significant Laws affecting employment
    00:00
  • LO3: Describe Employment Laws, Major Court cases, and State-specific regulations
    00:00
  • LO4: List and explain major areas of Equal Employment Opportunity Abuse and Litigation
    00:00
  • LO5: Knowledge Check
  • Case Study: Employment Law and Contracting
  • Topic 12: Health and Safety
    00:00
  • LO1: Understand the Occupational Safety and Health Act
    00:00
  • LO2: Identify sources and consequences of Employee Stress and methods for Stress Reduction
    00:00
  • LO3: Explain Employee Assistance Programs (EAPs)
    00:00
  • LO4: Describe how to address Safety and Health issues including AIDS and Depression
    00:00
  • LO5: Knowledge Check
  • Case Study: Health and Safety
  • Topic 13: Performance Management
    00:00
  • LO1: Identify the steps involved in Performance Management
    00:00
  • LO2: Explain the difference between Coaching and Counseling in Performance Management
    00:00
  • LO3: Knowledge Check
  • Case Study: Performance Management
  • Topic 14: Unions
    00:00
  • LO1: Define Unions and explain their role in protecting Employee Rights
    00:00
  • LO2: Analyze the Collective Bargaining process and its impact on Employer-employee relationships
    00:00
  • LO3: Explain the significance of Unions in resolving workplace disputes
    00:00
  • LO4: Knowledge Check
  • Case Study: Unions
  • Module Based Quiz

Final Exam

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