BA_COMC110: Professional Skills (Supreme)
About Course
- This course is designed to provide students with a solid foundation in the successful application of computer technologies and apps, personal management, and interpersonal skills in addressing challenges faced in the professional workplace.
After the completion of this course you will be able to delve into the following mentioned streams of Professional Skills
- Digital Marketing
- HR Management
- Hospitality Management
- Marketing
- Product Designer
- Business Analyst
Course Content
Module 1
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00:00
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00:00
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LO2: Explain the Legal Implications relevant to Administrative and Managerial Assistants Duties
00:00 -
LO3: Describe the strategies for Time Management and Prioritization in Administrative roles
00:00 -
LO4: Knowledge Check
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Case Study: Administrative & Managerial Assistants: Roles & Responsibilities
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00:00
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00:00
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LO2: Evaluate the Role of Emotional Intelligence in handling difficult Workplace interactions
00:00 -
LO3: Analyze Communication Techniques for De-Escalating Tense situations in the Workplace
00:00 -
LO4: Discuss Strategies for effectively managing Interpersonal Conflicts in Administrative Roles
00:00 -
LO5: Knowledge Check
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Case Study: Interpersonal Skills, Disruptive or Abusive Behavior and Assistance Seeking
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00:00
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00:00
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LO2: Analyze the impact of Digital Media on Information Management and Decision-Making processes
00:00 -
LO3: Develop Strategies for Integrating digital media into Administrative workflows effectively
00:00 -
LO4: Explore Ethical considerations related to the use of digital media devices and apps in the Workplace
00:00 -
LO5: Knowledge Check
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Case Study: Digital Media Devices, Apps, Purposes, Research Tools, and Best Practices
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Topic 4: Information System and File Management Best Practices, Security and Related Legislation
00:00 -
LO1: Outline best practices for Organizing and Maintaining Information Systems in Administrative Settings
00:00 -
LO2: Evaluate Strategies for securing Sensitive Information and preventing Data Breaches
00:00 -
LO3: Assess the Legal implications of non-compliance with Information Security and File Management regulations
00:00 -
LO4: Develop protocols for backup and recovery of digital files in case of System Failure or Data Loss
00:00 -
LO5: Knowledge Check
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Case Study: Information System and File Management Best Practices, Security and Related Legislation
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Topic 5: Effective Information Flow, Work and Time Management
00:00 -
LO1: Define the concept of Effective Information flow in Administrative Environments
00:00 -
LO2: Evaluate the impact of Effective Information flow on Organizational Productivity
00:00 -
LO3: Quote the importance of Prioritization and Delegation in Effective Work Management
00:00 -
LO4: Summarize a plan for enhancing Personal and Team productivity through Effective Time Management Strategies
00:00 -
LO5: Develop methods for Coordinating Tasks and Schedules to Optimize Workflow
00:00 -
LO6: Knowledge Check
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Case Study: Effective Information Flow, Work and Time Management
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Topic 6: Business Communication, Types and Purposes, Best Practices
00:00 -
LO1: Define Business Communication and its role in Organizational Success
00:00 -
LO2: Describe the purposes of different forms of Business Communication
00:00 -
LO3: Explore Ethical Considerations in Business Communication
00:00 -
LO4: Assess the impact of Technology on Business Communication Practices
00:00 -
LO5: Knowledge Check
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Case Study: Business Communication, Types and Purposes, Best Practices
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Topic 7: Stereotypes and the multicultural Workplace
00:00 -
LO1: Define Stereotypes and their Impact on Workplace Dynamics
00:00 -
LO2: Outline strategies for Addressing and Overcoming Stereotypes in Diverse teams
00:00 -
LO3: Explore Ethical considerations related to Cultural Diversity and Inclusivity in the Workplace
00:00 -
LO4: Develop Skills for promoting Respect and Understanding among Colleagues from different Cultural Backgrounds
00:00 -
LO5: Create a plan for Fostering an Inclusive and Supportive Multicultural Work Environment
00:00 -
LO6: Knowledge Check
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Case Study: Stereotypes and the multicultural Workplace
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Module Based Quiz