Archives: Assignments
Description.
Case Study: Initiating the Marketing Process
Case Study: Personal Selling and Sales Management
Case Study: Onboard Service Etiquette
Case Study 1: “The Unhappy Passenger” Background: Sophie, a student in the flight attendant preparation program, is serving
Case Study: Beverage Service
Case Study 1: “Unexpected Beverage Shortage” Background: Sophie, a student in the flight attendant preparation program, is managing
Case Study: Airline Food Safety
Case Study 1: “Food Safety Oversight” Background: Amy, a student in the flight attendant preparation program, is responsible
Case Study: Special Meals (Medical and Dietary Meals)
Case Study 1: “Vegetarian Meal Mix-up” Background: Laura, a student in the flight attendant preparation program, is responsible
Case Study: Menu (Business and First Class)
Case Study 1: “Allergen Awareness in Business Class” Background: Sophia, a student in the flight attendant preparation program,
Case Study: Meal Service
Case Study 1: “Unexpected Turbulence Disruption” Background: During a flight, Emily, a student in the flight attendant preparation
Case Study: Airline Meal Preparation
Case Study 1: “Allergic Reaction Concern” Background: During a flight, Emma, a student in the flight attendant preparation