Case Study 1: “The Special Meal Request” Background: Sophie, a student in the flight attendant preparation program, encounters
Archives: Assignments
Description.
Case Study: Effective Communication Skills
Case Study 1: “The Language Barrier Challenge” Background: As part of an assessment on effective communication, Sarah, a
Case Study: Airline Customer Service
Case Study 1: “The Compassionate Response” Background: Emma, a student in the flight attendant preparation program, undergoes a
Assignment: Organizational Culture
Acme Corp. is planning to acquire Beta Corp., which operates in a different industry. Acme’s culture is entrepreneurial
Assignment: Power and Influence in the Workplace
Which types of people are more likely to engage in organizational politics? What do we mean by the
Assignment: Communicating in Organizations
A few organizations have recently tried to minimize employee use of email when communicating with colleagues. Specifically, these
Assignment: Team Dynamics
IDEO and other successful companies continue to use brainstorming to enhance creativity. Identify one limitation of brainstorming as
Assignment: Applied Performance Practices
Your supervisor has been reading about self-leadership and is intrigued by the concept. Discuss how she can encourage
Assignment: Perceiving Ourselves and Others in Organizations
Comment on the accuracy of the following statement: ‘Self-fulfilling prophecy can be an effective management practice.’ Female employees
Assignment: Individual Behaviour, Personality, and Values
A middle manager in Malaysia is about to be stationed for two years in Canada. Canada has a